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What is OpenClaw? A story about an AI secretary running a company
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For those who know Claude Code and GPT but wonder, “What is OpenClaw?”, here’s an explanation. OpenClaw is a tool like an AI secretary that orchestrates and directs multiple AIs. Within SPARX’s AI team, the presence of this “coordinator” dramatically streamlines operations.
The Role of OpenClaw
When using only one AI, a human needs to give instructions like “Please do X” every time. However, business operations are complex and often involve multiple AIs.
OpenClaw acts as that “coordinator”:
Listens to user instructions.
Judges the content and assigns it to the appropriate AI (Claude Code / GPT / Gemini).
Receives and summarizes the results.
Manages scheduled tasks (Cron).
Sends notifications and alerts.
It functions as an AI secretary, much like a human secretary who “receives the president’s instructions and contacts each department.”
Specific Use Cases
Scheduled Morning Checks (Cron)
Every morning at 8 AM, it automatically summarizes “SNS posting status, website access, and inquiry counts” and notifies via Telegram. Users can grasp the situation just by looking at their smartphones.
Assignment of Emergency Responses
When an inquiry comes in through the contact form, OpenClaw determines the category and automatically assigns it, such as “Sales inquiries to Claude Code” or “Technical questions to GPT.”
Task Management
Upon receiving an instruction like “Check X at 1 PM tomorrow,” it automatically manages everything from scheduling to execution.
Why OpenClaw is Important
Claude Code and GPT alone can only handle “one task at a time.” However, actual business involves multiple tasks running concurrently.
With OpenClaw:
Multiple AIs can be operated simultaneously.
It continues to operate automatically without human instruction each time.
It can optimize the whole system as a “connector” for AIs.
OpenClaw’s true value lies in creating a state where “an AI team operates autonomously” rather than “mastering multiple AIs.”
How to Use at SPARX
At SPARX, when a user gives instructions to OpenClaw (AI secretary) via Telegram, OpenClaw receives them and distributes tasks to each AI.
By introducing this system to your company, you can create a setup where operations run simply by users “giving instructions.”
▶ For details on AI implementation packages and free consultations, click here.